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Frequently Asked Questions (FAQs)
Payment and Security:
What payment methods do you accept?We accept major credit/debit cards for seamless transactions. Direct transfers can also be made to our Royal Bank of Canada accounts for added convenience.
Is the payment gateway secure?Absolutely. Our payment gateway follows strict security protocols to ensure the protection of your financial information. All transactions occur within a secure environment to safeguard your data.
Do you charge sales tax (GST/HST) on your services?No, we do not charge any additional sales tax on our services. Our prices are all-inclusive with no hidden charges. You save up to 15% as our listed prices are already discounted, ensuring no sales tax is added separately.
Are there any hidden charges in your pricing?Not at all. Our prices are transparent and all-inclusive. There are no hidden fees or separate sales tax charges. The value you see is the value you pay without any additional costs.
Support and Assistance:
What kind of customer support do you offer? We provide email, phone, and live chat support throughout the filing season to address any queries or concerns promptly. How can I get in touch if I have questions during the filing process? You can reach out to our support team via email and phone.Refunds and Guarantees:
What happens if I’m not satisfied with the service? We strive for complete customer satisfaction. If you’re not satisfied, please reach out, and we’ll work to resolve any issues and if you are still not satisfied, you can request for refund. If, after our efforts to resolve the issue, you’re still not satisfied, you may request a refund.OUR RELATED SERVICES
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